Introduction

This is the course Anglès tècnic corresponding to the studies of the CFGS of ‘Health Documentation and Management’. It is divided in three units. The first one is divided into 5 lessons. It is introductory, it includes details of the personal and professional life of different health administrion workers, and also the description of healthcare settings. On the other hand, there is a description of the human body and how to lead a healthy life.

The second unit, ‘Patients’ is also divided into 5 lessons, which are related to patient care and life at different healthcare settings: primary care, the hospital and the emergency room.

The third unit is divided into 3 lessons. It is about healthcare around the world, and about job hunting. There are tips for job hunting, and texts and examples of different types of emails, and also the example of a CV and a cover letter, as well as a job interview.

Each unit includes readings related to the health administration field, grammar reference and explanations about oral and written language and multiple examples, such as emails, letters or conversations.

Apart from grammar, the material includes vocabulary related to the health administration field, and examples of the language used for greetings, making requests, making suggestions, and other functions of the language.

The written material is conceived as a manual. You do not have to study and learn all the contents in the book, though it is advisable to read it, and meet the characters that appear in every section. They will guide you through your learning process. The aim of this book to offer you the vocabulary and language tools that you might need at your workplace.

Here are some tips about the best way of using this course:

• Look at the contents page in the written material to see what the unit is about and which topics you will practise.
• Do all the learning activities, starting from lesson 1 and moving on.
• Use the forum in the classroom to interact with your classmates and the teacher.
• Check and write down the deadlines for submitting the assessment activities (you will find the course schedule in the ‘Work Plan’).
• Go to the course website and check the activities that you will have to submit. You will find two oral activities (speaking and listening), a test with written exercises.
• Use all or some the resources available for you: written material, web material, complementary material, websites, reference books, etc., and then do the exercises as well as you can. You can start doing the activities in the order that you prefer, but do not leave everything for the last day.
• Submit your activities before the deadline.

You can use a dictionary if you have problems with the language, but you should also make an effort to understand the main ideas of a text without knowing all the words. As for automatic translators, they are very useful to understand short written texts (like the instructions of an exercise), but do not use them to translate the whole material or to write a text in English. The idea of presenting the written material in English is that you can learn the language by using it, so it makes no sense to use an automatic translator to do the work for you. Remember also that you can ask your teacher or your classmates anytime you need their help. Similarly, avoid the use of AI tools to generate text. You have to learn how to make sentences at your level. Texts generated by AI tools do not help you in your learning process.

Apart from all these technical resources, it is very important that you adopt a specific attitude to be successful in this course. We understand how difficult English is for many of you, but we can assure you that if you work hard, you do all the activities and you are patient, you will have no problems with English.